Trust & policy

Clear policies.
Plain language.

Read how Telly handles personal information, accounts, purchases, cookies, accessibility, child safety, delivery, returns and AI-assisted features.

Policy

Privacy policy

What personal information Telly uses, why it is used, and the choices available to you.

Policy

The main terms that apply when you use Telly or purchase through the service.

Policy

How Telly uses essential cookies and how you control optional analytics.

Policy

How Telly works to make web and mobile-responsive journeys easier to use.

Policy

What to expect for delivery, exchanges, returns and refunds.

Policy

How Telly limits the use of child-related information and protects family privacy.

Policy

How Telly approaches AI-assisted answers, recommendations, privacy and human review.

Privacy request

Request deletion or de-identification of eligible Telly account and profile information.